PaymentsCompliance -
FAQs

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Frequently asked questions

Does the Vixio PaymentsCompliance solution cover all relevant jurisdictions and regulatory bodies, as well as the particular regulations that impact our products and operations?

Vixio PaymentsCompliance covers over 140 jurisdictions across all major continents through its Horizon Scanning, closely monitoring updates from over 1,450 regulatory authorities, including all relevant regulators in the payments industry and other bodies that influence regulations.

Does Vixio PaymentsCompliance provide summaries of the regulations?

Yes, Vixio PaymentsCompliance provides an English summary of the regulations in 180+ jurisdictions, and of every regulatory update, saving you the hours of scrolling through pages and pages, and helping you understand regulatory frameworks more quickly.

How quickly can Vixio PaymentsCompliance update me on regulatory changes I need to know, and how accurate are these?

Our tech enabled Horizon Scanning solution means you will never miss an update, and because all the information is verified by our team of experts, you can trust it. Vixio PaymentsCompliance’s Regulatory Updates notify you imminently via email about legislative and regulatory announcements, publications and milestones, Country Reports are updated within a matter of days, and emails about regulatory developments are delivered daily. What’s more, our Watchlists allow you to filter out the noise, so we only deliver content that’s relevant to you.

What sources do you use?

All of our regulatory reports are based on primary sources. That means our reports are based on analysis of actual legislation, regulation, guidance memos or other standards that have been adopted for each jurisdiction, rather than third-party reporting or unofficial sources.

Does Vixio PaymentsCompliance support multiple languages relevant to our operations?

Yes, Vixio PaymentsCompliance provides an English summary with every regulation on the platform, links to the original documents in their original languages. We also provide English translations, leveraging our multilingual team of analysts’ understanding of the nuances in legal documents, that a translator tool wouldn’t pick up, to ensure we provide as accurate a translation as possible.

Does Vixio have in-house regulatory experts who understand the nuances of the payments industry’s regulations, and how accessible are these experts?

All of the content on our platform has been written by Vixio’s team of experts, which includes former regulators and leading legal experts who provide unmatched insights and analyses. Each piece of content on our platform is meticulously crafted by seasoned professionals with extensive expertise in compliance, financial services, and risk management. By integrating this deep expertise with cutting-edge technology, we ensure that our clients receive information that is not only timely and accurate but also forward-looking, empowering them to make well-informed decisions with confidence. Our customers always have access to our analysts, who are on hand to provide additional context and support, when they have more specific needs or want to dig deeper into a topic.

How do I know I can trust Vixio PaymentsCompliance to provide all the regulatory updates and insights I need to stay compliant and competitive?

Vixio Regulatory Intelligence is a leading provider of regulatory updates in the payments industry and is trusted by hundreds of global businesses in the payments industry.

We partner with both household names in the sector, including Mastercard, AMEX, and Google, as well as emerging businesses - and are committed to supporting their growth respectively.

We make it our business to actively ask our customers for feedback and ideas, and commit to developing our offering in response so that we continue to provide the most value to them as they (and their needs) evolve. This includes everything from continuously expanding our jurisdictional coverage, to creating entirely new products.

To reinforce our commitment to providing the leading regulatory intelligence service, our Executive Advisory Board is made up of leaders and experts in the payments industry who provide strategic guidance and honest perspectives on the market intelligence needs of legal and compliance professionals, strategic and corporate development leaders, and regulatory or government affairs executives.

How does the ROI of Vixio PaymentsCompliance compare to the potential costs of non-compliance or inefficient compliance processes?

Vixio customers see return on investment by reducing the risk of non-compliance, eliminating inefficient compliance processes, and informing the right strategic expansion decisions for their business.

When it comes to non-compliance: With a robust, effective regulatory monitoring system like Vixio’s PaymentsCompliance in place, you’ll never miss an update. Financial penalties are one cost of non-compliance, but even greater value lies in what you’ll save by maintaining a clean compliance record, avoiding having to report on regulatory violations to regulators, eliminating the risk of negative publicity, and avoiding legal costs associated with resolving regulatory shortcomings.

When it comes to your expansion planning: If strategic expansion decisions are taken without consideration of the regulatory and commercial environment in your potential new markets, or if there are inaccuracies in the information you’re using to inform your decisions (or upcoming regulatory changes you’re not aware of), significant sums of money can be wasted in markets which don’t deliver the anticipated level of return.

When it comes to inefficient processes: Manual research/monitoring is timeconsuming. Not only does this take hours and hours of the team’s time, shifting focus from the strategic activities that will support revenue goals and growth, but it also delays the ability of the business to take action. If researching new markets takes a significant amount of time, or regulatory requirements are missed, growth and the generation of new revenues is slowed.

To what extent does the solution enable us to compare regulations across different markets, and to filter for markets for particular characteristics?

We provide the tools you need to easily compare and analyse regulatory data across markets. Our Horizon Scanning tool shows you real-time updates on regulatory deadlines and trends across more than 140 global jurisdictions, including all US states, and allows you to filter by jurisdiction, product, authority, document type and specialism. Whilst our Report Builder allows you to create custom regulatory reports compiling multi-jurisdictional or sector-specific regulatory information into a single report for ease of comparison, ensuring you have exactly the right information you need to effectively assess the landscape within minutes.

Does Vixio PaymentsCompliance provide insights into regulatory trends and emerging issues, and how can it help us to anticipate future change?

Our Horizon Scanning categorises regulatory updates into Informative, Indicative, and Actionable to give customers a clearer idea of how the regulatory landscape is evolving - so they can be more prepared and make informed strategic decisions. Informative updates provide information and context on political developments and key legislative hurdles to be aware of, whilst Indicative updates highlight updates that indicate an upcoming change to put on your radar.

As well as tracking legislative and regulatory milestones in our Regulatory Updates, we go one step further, and provide additional insight about political developments and key legislative hurdles through our Insights & Analysis - giving our customers a fuller picture of how the landscape is evolving.

Is the platform intuitive and easy to use for our team members, and what training is required?

The intuitive platform was designed to be easy for anyone in your team to use. Your Vixio Account Manager will give you and your team full training during your onboarding, and is always on hand for support. The training offered will demonstrate the best ways to access the information relevant to your specific needs, as no technical training is needed.

Can Vixio PaymentsCompliance be customised to meet our specific compliance needs? How flexible and scalable is it; adapting to changes in our business or regulatory environment?

You can use the Vixio PaymentsCompliance platform to easily tailor the information you receive and filter out the noise, so that you only see content that’s relevant to your needs. Our Watchlists allow you to choose what content you want to see in your inbox - and this is easy to change and update as your needs do.

We’re committed to helping you stay updated as your organisation grows. Our customers are encouraged to feed back regularly with ideas and questions as their needs and the industry evolves. We take time to listen to and act on these, ensuring we continue to offer as relevant a service as possible.

How easily can PaymentsCompliance integrate with our existing systems and workflows, and what additional IT resources or expertise are involved?

No technical integration is needed. The browser-based platform is easy to use, making accessing the regulatory content you want simple to do alongside your existing systems and workflows. Once registered you can also set up watchlists that trigger alerts so you can get the latest updates delivered directly to your inbox. If you are looking to integrate some of our data directly into your systems we do offer an API solution to access our data - please talk to your account manager to find out more about this.

Does Vixio use AI in its solution?

Vixio leverages advanced artificial intelligence (AI) to enhance its regulatory monitoring, integrating machine learning (ML) and large language models (LLM) to identify intelligent, resource-driven answers and insights. Any AI insight is tested and verified by our expert analysts, so our customers can trust that it is accurate, reliable information.

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The Cost of Non-Compliance for Payments Organisations

In 2023, there were 549,710 regulatory updates released globally, from the countless different authorities for each jurisdiction, and only 2,376 of these were relevant to the payments industry.

With all that noise, how can your team be certain it isn’t going to miss one? Compliance is not an optional extra. There is a solution.

Find Out More

Still can’t find what you’re looking for? Get in touch to speak to a member of our team, and we’ll do our best to answer.