Player Protection Outlook 2024

There is growing and continuous pressure from regulators, consumers and society to address the increasingly well-known gambling-related societal harms. In turn, player protection is becoming more intertwined with regulatory compliance, sustainability and technological developments, such as AI-powered player behaviour monitoring tools. In the past few years, many in the gambling industry have shifted from acknowledging, and at times debating, the need for player protection measures to pushing for them in order to stave off future restrictive measures in their markets or enforcement backlash.

This report is designed to provide a global view of policy trends affecting rules and expectations around player protection, including key pending regulatory or legislative proposals to change rules, observations on markets to watch, and analysis of how the mindset is shifting globally on what it means for the industry to act responsibly.

Inside, you’ll get access to:

• A heatmap of player protection measures across Europe
• The latest player protection policy points, including artificial intelligence and the UK's single customer view
• A spotlight on affordability

…and more.

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